CSR Management

Toshiba Group is guided by our principle "Committed to People, Committed to the Future" as its Basic Commitment of the Toshiba Group. We believe in contributing to the development of a sustainable society by solving global social issues through our business, giving priority to human life, safety and compliance.

Toshiba Group promotes CSR management as the foundation of all of our corporate activities. We engage in dialogue with customers, shareholders, investors, suppliers, employees, local communities, and other stakeholders, while we implement fair and sincere corporate activities based on the Standards of Conduct for Toshiba Group.

CSR Management

CSR Management

Toshiba Group's Value Creation Cycle(PDF:194KB)

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CSR Management structure

Toshiba established an internal organization to promote CSR in 2003 and has put in place a Group-wide CSR management system. The CSR Governance Committee, consisting of the Executive Officer in charge of CSR and the executives concerned, holds meetings as appropriate in order to discuss and determine Toshiba Group CSR Action Policy. Based on the polices determined, the Corporate Environmental Management Committee, Risk Compliance Committee and other relevant committees (see the chart below) establish key performance indicators (KPIs) and implement action plans for each of the topics for which they are responsible.
Group companies in Japan and overseas appoint their own Chief CSR Officers. They ensure the implementation of Toshiba Group's CSR Action Policy and check the progress regarding key issues for the companies.

CSR Management structure

CSR Management structure

The Corporate CSR Meeting is held four times a year and attended by representatives from CSR-related divisions such as general affairs, human resources, environment, procurement, legal affairs, and quality assurance to verify the progress of activities.
The annual CSR Forum provides opportunity for Chief CSR officers of key Group companies to deepen their understanding of global CSR issues. In FY2018, we invited Ms. Emiko Nagasawa, Deputy Director of the SDGs Promotion Bureau at Japan Business Federation to the CSR Forum as an outside lecturer. The lecture was titled "Promoting CSR to enhance corporate value." The lecture also included case studies on business and human rights. Participants commented that the event served to reaffirm the importance of CSR activities, and that it made them understand the close correlation between CSR and our business activities while also pointed out that the philosophy of CSR is not fully recognized internally. There is a more need to further strengthen CSR.

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Monitoring

We have been conducting the Global CSR Survey annually since FY2005 in order to check and improve CSR-related activities at overseas Group companies.
The survey consists of items concerning human rights, labor, ethics, supplier management. In FY2018, we surveyed 122 overseas Group companies.
The answers submitted by overseas Group companies are gathered, analyzed and shared with the departments in charge and corrective actions are requested where improvements are necessary.

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Increasing Employee Awareness of CSR

In order to raise CSR awareness throughout Toshiba Group, the Chairman and President reaffirm the philosophy of Basic Commitment of the Toshiba Group at every opportunities, such as the start of each term, at company ceremonies, and at start-of-year addresses. The importance of CSR management is also communicated. Their messages are circulated among domestic and overseas facilities and Group companies through in-house media and the management system. We also conduct CSR trainings for newly hired employees and newly appointed officers every year as well as e-learnings in line with the Standards of Conduct for Toshiba Group in areas such as the environment, information security, human rights, and engineering ethics.

Toshiba Group's CSR Month

The Toshiba Group has designated December as its CSR Month since FY2006. During this month, we assess our CSR initiatives and conduct Group-wide events comprehesively, such as the CSR Conference as well as social contributions activities at each Group companies and business sites. In FY2018, a message from the chairman was sent to all Toshiba Group employees so that each employee could reaffirm the significance and initiatives of the Group's CSR. Additionally, Toshiba Group Volunteer Day was held around December 5, the International Volunteer Day, to provide volunteering opportunity for all Toshiba Group employees.

On December 18, we held our annual CSR Conference, which was attended by executive officers, employees, and labor union representatives, and other Group employees were able to watch the recorded event on the internal network. In the conference, the Chairman emphasized the importance of promoting CSR management and presented awards for outstanding efforts related to social contribution and promotion of health and safety activities.

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