Toshiba Group's Corporate Philosophy outlines a basic policy of “Respect for People”. We have declared that we will respect the rights of all people associated with our company, such as our employees, customers, and stakeholders. We comply with universal principles regarding human rights and labor practices worldwide, including the Universal Declaration of Human Rights, and respect human rights through sound business activities.
We will continue to monitor human rights risks, including potential ones, indicated by the human rights impact assessment and improve efforts to avoid and mitigate such risks. We will also communicate with human rights experts and stakeholders to deepen understanding of human rights issues.
For our policy on respect for human rights, we designated “Respect for Human Rights” as Article 1 of the Standards of Conduct for Toshiba Group to which Toshiba Group’s executives and employees must adhere. As part of this policy, we state that we will promote dialogues with relevant stakeholders and demand that the Toshiba Group management and employees as well as our suppliers take action against basic human rights violations.
Toshiba Group participates in the UN Global Compact, which supports universal principles on human rights and labor, such as the Universal Declaration of Human Rights and the ILO Declaration on Fundamental Principles and Rights at Work, and shows our determination to put these principles into practice. We also refer to various international standards including the Guiding Principles on Business and Human Rights(1.08MB) listed below.
Our initiatives on respect of human rights recognize the importance of implementing our human rights policies not only within the Group but also throughout our supply chain. To this end, we stipulate this policy as "Supplier Expectations" in Toshiba Group Procurement Policy and request all parties' adherence, which we monitor through CSR surveys.
In addition, based on the Modern Slavery Act enacted in the United Kingdom in 2015, Toshiba Group has declared that it does not approve of any form of modern slavery, including human trafficking and forced labor.
Led by Human Rights Enlightenment Committee, chaired by the executive officer in charge of human resources, Toshiba plans and executes training courses covering key topics on human rights to educate and enlighten employees under the basic principle of Respect for Human Rights. Business and Human Rights Center serves as the office for the Human Rights Enlightenment Committee, formulating basic principles on human rights awareness and enforcing them company-wide, establishing an internal promotion system, drafting and promoting company-wide policy on education and training, preparing training materials, developing instructors, following up on the progress of training, consulting and coordinating with outside organizations, and providing instructions and support to promote the concept of Respect for Human Rights throughout Toshiba Group.
Toshiba Group continuously investigates potential human rights risks in its business activities through reviews on ISO 26000. In FY2017, we once again performed a human rights impact assessment in each business in collaboration with Business for Social Responsibility (BSR), a US-based CSR promotion organization, in order to further understand how our business activities impact human rights issues and recognize the following priorities.
Human Rights Impact Assessment: Methodology
Based on the result, we will further enhance our efforts to address human rights concerns, which vary depending on the business area; country or region. Also, to monitor the implementation of human rights initiatives, we will continue to perform CSR surveys targeting both overseas Group companies and our suppliers, and Conflict Minerals surveys.
Our Human Rights Enlightenment Committee is the driving force to raise awareness about respect for human rights among employees. It aims to increase the familiarity of all employees at the facilities and Group companies with the Standards of Conduct for Toshiba Group and provide trainings on human rights at the time of hire and before/after employees get promoted or appointed to managerial positions.
Various human rights awareness seminars were implemented at Toshiba Group companies in Japan 280 times in FY2017, with around 13,000 participants. This includes training for general personnel and executives concerning human rights issues, training for new recruits, training for promoted employees and training for recruitment interviewers.
In December every year during Human Rights Week, Toshiba holds a Human Rights Week Memorial Lecture at the Toshiba headquarters as a Toshiba Group CSR month event. In FY2017, the theme of the lecture was "Corporate Initiatives for LGBT and Future Challenges" and around 80 managers from general affairs, human resources, and other administrative departments of Toshiba Group companies attended.
Toshiba publishes case studies from outside the company regarding violation of human rights on our company intranet, in order to improve employee awareness. We summarize and introduce the key points of management risks, and related laws in a comprehensive fashion.
In order to promote the understanding of human rights issues within Toshiba Group, we call on BSR, an US-based non-profit organization that promotes CSR, to hold workshops on business and human rights at various locations.
|Mar 2018||Japan||40 CSR promotion staff in Toshiba Group||
|Apr 2015||Thailand||33 people and managers from general affairs and human resources, procurement departments of 14 Toshiba Group companies in Thailand||
|Dec 2014||Japan||53 people from general affairs and human resources departments of 24 Toshiba Group companies in Japan||
|Nov 2014||China||54 managers from general affairs and human resources departments of 31 Toshiba Group companies in China||
|Feb 2014||Philippines||45 managers from human resources department of 9 countries in Asia and others||
A human rights workshop held in Japan in FY2017
Human rights training at workplace
The Standards of Conduct for Toshiba Group, a code of conduct for executives and employees, prohibit sexual harassment, abuse of power, and other actions that disregard the dignity and individuality of others.
In accordance with this policy, our employment regulations and collective agreements also prohibit sexual harassment and abuse of power and stipulate disciplinary action for anyone involved in wrongdoing.
We also provide consulting services, training for newly promoted employees, and human rights training courses at each workplace on a regular basis.
In FY2017, to improve the skills of consulting service staff, we provided training regarding abuse of power, sexual harassment and maternity harassment.
Toshiba Group receives internal reports and consultations concerning human rights through points of contact for employees and client companies.
In January 2000, Toshiba established a whistleblower system "Risk Hotline" to collect internal information via email and telephone on Standards of Conduct for Toshiba Group violations, particularly those concerning laws and regulations, and to deal with wrongdoing. Under this system, an employee can report an incident and seek advice. Employees are protected from retaliation and must not be treated disadvantageously on the grounds that they provided such information. Moreover, an overview of the reports and consultations that the Risk Hotline receives are periodically published on our intranet.
Toshiba established an Audit Committee Hotline in FY2015 that allows employees to report directly to the Audit Committee, which is not under the command of the President and CEO. The Audit Committee Hotline has been established primarily to prevent any occurrence of compliance violation risks, such as violations of laws and regulations, and improper transactions, as well as to accelerate the resolution of issues.
In April 2006, Toshiba set up a supplier whistleblower system "Clean Partner Line" to receive reports from suppliers and business partners to prevent noncompliance and unfair trading practices by employees in charge of procurement and order placements for construction and other works.
We established an "Employee Consultation Room," where employees can get individual advice. Employees can anonymously consult full-time counselors on workplace culture and interpersonal relations, personnel moves, or harassment, etc. by phone, FAX, e-mail, or letter. One male and one female counselor address employee concerns together to create an inclusive and comfortable working environment.
Toshiba Group is actively participating in initiatives developed by international and industrial organizations to review human rights issues.
Toshiba co-sponsored the Amnesty Film Festival showing films on human rights and a charity concert hosted by Amnesty International Japan (FY2011-FY2017).