Guided by The Basic Commitment of the Toshiba Group, we respect the rights of all stakeholders, such as our employees, customers, and shareholders. We support the universal principles regarding human rights and labor practices, including the Universal Declaration of Human Rights, and respect human rights through sound business activities.
Based on the human rights risks identified through human rights impact assessment and the findings from the Global CSR Survey, we will strive to make systematic improvements and monitoring. We will also conduct CSR surveys on domestic Group companies and work to create a framework to avoid and mitigate human rights risks peculiar to Japan. In addition, we will communicate with human rights experts and stakeholders to deepen our understanding of human rights issues and focus on global trends.
Toshiba Group's policy on human rights is stipulated in the Article 1 "Respect for Human Rights" in the Standards of Conduct for Toshiba Group, which Toshiba Group's executives and employees must adhere. As part of this policy, we will demand to take corrective actions not only from Toshiba Group executives and employees but also from our suppliers for any human rights violations found. At the same time we will start our dialogues with relevant stakeholders.
Toshiba Group participates in the UN Global Compact, which supports universal principles on human rights and labor, such as the Universal Declaration of Human Rights and the ILO Declaration on Fundamental Principles and Rights at Work, and shows our determination to put these principles into practice. We also refer to various international standards including the Guiding Principles on Business and Human Rights(PDF:1.08MB) listed below.
We recognize the importance of implementing our human rights policies not only within the Group but also throughout our supply chain. To this end, we stipulate this policy as "Supplier Expectations" in Toshiba Group Procurement Policy and request all parties' adherence. We monitor through the annual CSR surveys.
Based on the Modern Slavery Act enacted in the United Kingdom in 2015, Toshiba Group has declared that it does not approve of any form of modern slavery, including human trafficking and forced labor.
Led by Human Rights Enlightenment Committee, chaired by the executive officer in charge of human resources, Toshiba plans and executes training courses covering key topics on human rights to educate and enlighten employees under the basic principle of Respect for Human Rights. Business and Human Rights Center serves as the office for the Human Rights Enlightenment Committee, formulating basic policies for human rights awareness and enforcing them Group-wide, establishing an internal promotion system, drafting and promoting Group-wide policy on education and training, preparing training materials, developing instructors, following up on the progress of training, consulting and coordinating with outside organizations, and providing instructions and support to promote the concept of Respect for Human Rights throughout Toshiba Group.
Toshiba Group continuously investigates potential human rights risks in its business activities through reviews on ISO 26000. In FY2017, we once again performed a human rights impact assessment in each business in collaboration with Business for Social Responsibility (BSR), an US-based non-profit organization that promotes CSR, in order to further understand how our business activities impact human rights issues and recognize the following priorities.
Human Rights Impact Assessment: Methodology
Based on the result, we will strive to understand the situation in each company regarding response to human rights concerns, which vary depending on the business area, country or region, and make the appropriate response when an issue arises. Also, to monitor the implementation of human rights initiatives, we will continue to perform global CSR surveys on our Group companies, CSR surveys targeting our suppliers, and Conflict Minerals surveys, etc.
Our Human Rights Enlightenment Committee is the driving force to raise awareness about respect for human rights among employees. It aims to increase the familiarity of all employees at the facilities and Group companies with the Standards of Conduct for Toshiba Group and provide trainings on human rights at the time of hire and before/after employees get promoted or appointed to managerial positions.
Various human rights awareness seminars were implemented at Toshiba Group companies in Japan 200 times in FY2018, with around 8,000 participants. This includes training for general personnel and executives concerning human rights issues, training for new recruits, training for promoted employees and training for recruitment interviewers.
In December every year during Human Rights Week, Toshiba holds a Human Rights Week Memorial Lecture at the Toshiba headquarters as a Toshiba Group CSR month event. In FY2018, the theme of the lecture was "Dialogue is the key to creating an inclusive society" and around 90 managers from general affairs, human resources, and other administrative departments of Toshiba Group companies attended.
Toshiba publishes case studies from outside the company regarding violation of human rights on our company intranet, in order to improve employee awareness. We summarize and introduce the key points of management risks, and related laws in a comprehensive fashion.
In order to promote the understanding of human rights issues within Toshiba Group, we call on BSR, an US-based non-profit organization that promotes CSR, to hold workshops on business and human rights at various locations.
|Mar 2019||Japan||24 CSR promotion staff in Toshiba Group||
|Mar 2018||Japan||40 CSR promotion staff in Toshiba Group||
|Apr 2015||Thailand||33 people and managers from general affairs and human resources, procurement departments of 14 Toshiba Group companies in Thailand||
|Dec 2014||Japan||53 people from general affairs and human resources departments of 24 Toshiba Group companies in Japan||
|Nov 2014||China||54 managers from general affairs and Human Resources Departments of 31 Toshiba Group companies in China||
|Feb 2014||Philippines||45 managers from human resources department of 9 countries in Asia and others||
A human rights workshop held in Japan in FY2018
The Standards of Conduct for Toshiba Group, a code of conduct for executives and employees, prohibits discriminatory behavior related to race, religion, gender, nationality, disability, age, and sexual orientation as well as violence, sexual harassment, and abuse of power (workplace bullying and other forms of harassment).
In accordance with this policy, our employment regulations and collective agreements also prohibit sexual harassment and abuse of power and stipulate disciplinary action for anyone involved in wrongdoing.
We also provide consulting services, training for newly promoted employees, and human rights training courses at each workplace on a regular basis.
In FY2018, to improve the skills of consulting service staff, we provided training regarding abuse of power, sexual harassment, and LGBT-related case studies.
Toshiba Group receives internal reports and consultations concerning human rights through points of contact for employees and client companies.
Toshiba has established the "Toshiba Hotline" as a whistleblower system for risks that may lead to violations of laws and regulations, social norms, corporate ethics, the Standards of Conduct for Toshiba Group, and internal regulations. Under this system, employees can seek advice on individual concerns or concerns in the workplace such as workplace culture, interpersonal relationships, treatment, and harassment by telephone or email, and do so anonymously if they so desire. Personal information such as department, name and contact details will not be disclosed elsewhere without the consent of the whistleblower or person seeking advice. In addition, internal regulations stipulate that whistleblowers and people seeking advice shall not be subject to unfair treatment.
Key Group companies have set up consultation centers to deal with issues related to harassment and have appointed both a male and female to serve as counselors, thereby creating a system that facilitates employee consultation.
Toshiba Group aims to create an inclusive and comfortable working environment in which counselors address concerns together with the employees.
Toshiba established an Audit Committee Hotline in FY2015 that allows employees to report directly to the Audit Committee, which is not under the command of the President and COO. The Audit Committee Hotline has been established primarily to prevent any occurrence of compliance violation risks, such as violations of laws and regulations, and improper transactions, as well as to accelerate the resolution of issues.
In April 2006, Toshiba set up a supplier whistleblower system "Clean Partner Line" to receive reports from suppliers and business partners to prevent noncompliance and unfair trading practices by employees in charge of procurement and order placements for construction and other works.
Toshiba Group is actively participating in initiatives developed by international and industrial organizations to review human rights issues.
Toshiba was one of the sponsors of the event showing the film on human rights topic entitled "Fire at Sea" and its talk show, hosted by Amnesty International Japan.