GRI Content Index

Toshiba CSR Report 2019 refers to the Global Reporting Initiative (GRI) Sustainability Reporting Standards 2016. For the connection with these standards, please see the table below.

■C: CSR Website

■E: Environmental Website

■IR: IR Website

■O: Other Website

General Disclosures

No. Requirements References
1. Organizational profile
102-1 Name of the organization

■O: Basic Corporate Data

102-2 Activities, brands, products, and services

■O: Business Domains

102-3 Location of headquarters

■O: Basic Corporate Data

102-4 Location of operations

■O: Offices

102-5 Ownership and legal form

■O: Basic Corporate Data

102-6 Markets served

■IR: Geographic Segment Information

■O: Business Domains

102-7 Scale of the organization

■O: Basic Corporate Data

■IR: Integrated Report

■IR: Income Statements

■IR: Balance Sheets

■O: Business Domains

102-8 Information on employees and other workers

■C: Diversity Promotion (Promoting the Career Development of Female Employees)

■C: Employment and Labor Relations

102-9 Supply chain

■C: CSR Management in the Supply Chain

102-10 Significant changes to the organization and its supply chain

■IR: Stock Information

102-11 Precautionary Principle or approach

■IR: Integrated Report

■C: Participation in External CSR Organizations

■IR: Corporate Governance

■C: Risk Management and Compliance

■C: Research & Development and Intellectual Property

■C: Respect for Human Rights

■C: Standards of Conduct for Toshiba Group

■E: In Response to Climate Change

■E: Ensuring Environmental Risk Compliance

■E: Preventing Contamination and Reducing Contamination Risks

■E: Management of chemicals contained in products

102-12 External initiatives

■C: Participation in External CSR Organizations

■C: CSR Management in the Supply Chain (Addressing the Conflict Minerals Issues)

102-13 Membership of associations

■C: Participation in External CSR Organizations

■C: CSR Management in the Supply Chain (Addressing the Conflict Minerals Issues)

2. Strategy
102-14 Statement from senior decision-maker

■O: Message from Top Management

■C: Message from the Executive in Charge of CSR

■E: Message from the Corporate Environmental Officer

102-15 Key impacts, risks, and opportunities

■IR: Integrated Report

■C: Material Issues

■E: In Response to Climate Change

3. Ethics and integrity
102-16 Values, Principles, standards, and norms of behavior

■O: The Essence of Toshiba

■C: Standards of Conduct for Toshiba Group

102-17 Mechanisms for advice and concerns about ethics

■C: Risk Management and Compliance

4. Governance
102-18 Governance structure

■IR: Corporate Governance

■C: CSR Management

■E: Environmental Management Structure

102-19  Delegating authority

■C: CSR Management

■E: Environmental Management Structure

102-20 Executive-level responsibility for economic, environmental, and social topics

■C: CSR Management

■E: Environmental Management Structure

102-21 Consulting stakeholders on economic, environmental, and social topics

■IR: Corporate Governance Guidelines

102-22 Composition of the highest governance body and its committees

■O: Directors and Executives

■IR: Corporate Governance

■IR: Corporate Governance Report

■IR: Articles of Incorporation

■IR: Integrated Report

102-23 Chair of the highest governance body

■O: Directors and Executives

■IR: Corporate Governance

102-24 Nominating and selecting the highest governance body

■IR: Corporate Governance

102-25 Conflicts of interest

■IR: Corporate Governance Guidelines

■IR: Corporate Governance Report

■IR: Stock Information

102-26 Role of highest governance body in setting purpose, values, and strategy

■IR: Corporate Governance

102-27 Collective knowledge of highest governance body

■C: CSR Management

■E: Environmental Management Structure

102-28 Evaluating the highest governance body's performance

■IR: Corporate Governance

■IR: Corporate Governance Report

102-29 Identifying and managing economic, environmental, and social impacts

■C: CSR Management

■E: In Response to Climate Change

102-30 Effectiveness of risk management processes

■C: CSR Management

■E: Environmental Management Structure

102-31 Review of economic, environmental, and social topics

■IR: Corporate Governance

102-32 Highest governance body's role in sustainability reporting ■C: CSR Reporting Policy
102-33 Communicating critical concerns

■IR: Corporate Governance

■C: Risk Management and Compliance

102-34 Nature and total number of critical concerns

■IR: Business Risk Factors

102-35 Remuneration policies

■IR: Corporate Governance

102-36 Process for determining remuneration

■IR: Corporate Governance

102-37 Stakeholders' involvement in remuneration -
102-38 Annual total compensation ratio -
102-39 Percentage increase in annual total compensation ratio -
5. Stakeholder engagement
102-40 List of stakeholder groups

■C: Stakeholder Engagement

■E: Management

102-41 Collective bargaining agreements -
102-42 Identifying and selecting stakeholders

■C: Stakeholders

■C: Material Issues

102-43 Approach to stakeholder engagement

■C: Stakeholders

■C: Stakeholder Engagement

■C: Respect for Human Rights

■C: CSR Management in the Supply Chain

■E: Management

102-44 Key topics and concerns raised

■IR: Shareholders' Meeting

■C: Respect for Human Rights

■E: The Sixth Environmental Action Plan

6. Reporting practice
102-45 Entities included in the consolidated financial statements

■IR: Integrated Report

102-46 Defining report content and topic Boundaries -
102-47 List of material topics

■C: Material Issues

■E: The Sixth Environmental Action Plan

102-48 Restatements of information No restatement.
102-49 Changes in reporting No major changes.
102-50 Reporting Period

■C: CSR Reporting Policy

102-51 Date of most recent report

■C: CSR Reporting Policy

102-52 Reporting cycle

■C: CSR Reporting Policy

102-53 Contact point for questions regarding the report

■C: Questionnaire for CSR Report

■C: Inquiries about CSR and Environmental Activities

102-54 Claims of reporting in accordance with the GRI Standards

■C: GRI Content Index (This page)

102-55 GRI content index

■C: GRI Content Index (This page)

102-56 External assurance

■E: Third-party Verification

A third party has verified GHG emissions due to business processes and from the use of products sold.

Economic

No. Requirements References
Economic Performance
103-1、2、3 Management Approach -
201-1 Direct economic value generated and disributed

■IR: Integrated Report

■C: Social Contribution Activities

201-2 Financial implications and other risks and opportunities due to climate change

■IR: Integrated Report

■E: In Response to Climate Change

201-3 Defined benefit plan obligations and other retirement plans

■IR: Integrated Report

201-4 Financial assistance received from government -
Market Presence
103-1、2、3 Management Approach -
202-1 Ratios of standard entry level wage by gender compared to local minimum wage -
202-2 Proportion of senior management hired from the local community -
Indirect Economic Impacts
103-1、2、3 Management Approach -
203-1 Infrastructure investments and services supported

■O: Business Domains

203-2 Significant indirect economic impacts -
Procurement Practices
103-1、2、3 Management Approach

■C: Material Issues

■C: CSR Management in the Supply Chain

■C: Risk Management and Compliance

204-1 Proportion of sending on local suppliers -
Anti-corruption
103-1、2、3 Management Approach

■C: Risk Management and Compliance

205-1 Operations assessed for risks related to corruption -
205-2 Communication and training about anti-corruption policies and procedures

■C: Risk Management and Compliance

205-3 Confirmed incidents of corruption and actions taken -
Anti-competitive Behavior
103-1、2、3 Management Approach

■C: Risk Management and Compliance

206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices ■C: Risk Management and Compliance

Environmental

No. Requirements References
Materials
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

301-1 Materials used by weight or volume

■E: Increasing the Amount of Resources Saved

■E: Increasing the Use of Recycled Plastics

■E: Overview of Environmental Impacts

301-2 Recycled input materials used

■E: Overview of Environmental Impacts

301-3 Reclaimed products and their packaging materials -
Energy
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

302-1 Energy consumption within the organization

■E: Overview of Environmental Impacts

302-2 Energy consumption outside of the organization

■E: Overview of Environmental Impacts

302-3 Energy intensity

■E: Reducing Total GHG Emissions

302-4 Reduction of energy consumption

■E: Reducing Total GHG Emissions

302-5 Reductions in energy requirements of products and services

■E: Reductions in CO2 Emissions by Eco-products

Water
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

303-1 Water withdrawal by source

■E: Overview of Environmental Impacts

303-2 Water sources significantly affected by withdrawal of water -
303-3 Water recycled and reused

■E: Overview of Environmental Impacts

Biodiversity
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas -
304-2 Significant impacts of activities, products, and services on biodiversity -
304-3 Habitats protected or restored

■E: Conservation of Biodiversity

304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations

■E: Conservation of Biodiversity

Emissions
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

305-1 Direct (Scope 1) GHG emissions

■E: Reducing Total GHG Emissions

305-2 Energy indirect (Scope 2) GHG emissions

■E: Reducing Total GHG Emissions

305-3 Other indirect (Scope 3) GHG emissions

■E: Making Supply Chain GHG Emissions Visible for All Categories

305-4 GHG emissions intensity

■E: Reducing Total GHG Emissions

305-5 Reduction of GHG emissions

■E: Reducing Total GHG Emissions

■E: Making Supply Chain GHG Emissions Visible for All Categories

305-6 Emissions of ozone-depleting substances (ODS)

■E: Management of Ozone-depleting Substances

305-7 Nitrogen oxides (Nox), sulfur oxides (Sox), and other significant air emissions

■E: Overview of Environmental Impacts

Effluents and Waste
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

306-1 Water discharge by quality and destination

■E: Reducing the Amount of Water Received

306-2 Waste by type and disposal method

■E: Reducing Waste Volumes

306-3 Significant spills

■E: Preventing Contamination and Reducing Contamination Risks

306-4 Transport of hazardous waste -
306-5 Water bodies affected by water discharges and/or runoff -
Environmental Compliance
103-1、2、3 Management Approach

■E: In Response to Climate Change

■E: The Sixth Environmental Action Plan

■E: Ensuring Environmental Risk Compliance

307-1 Non-compliance with environmental laws and regulations

■E: Ensuring Environmental Risk Compliance

Supplier Environmental Assessment
103-1、2、3 Management Approach

■E: In Response to Climate Change

■C: CSR Management in the Supply Chain

308-1 New suppliers that were screened using environmental criteria -
308-2 Negative environmental impacts in the supply chain and actions taken

■C: CSR Management in the Supply Chain

Social

No. Requirements References
Employment
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

■C: Diversity Promotion

■C: Fair Evaluation and Talent Development

■C: Employment and Labor Relations

401-1 New employee hires and employee turnover ■C: Employment and Labor Relations
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

■C: Diversity Promotion

401-3 Parental leave

■C: Diversity Promotion

Labor/Management Relations
103-1、2、3 Management Approach

■C: Material Issues

■C: Employment and Labor Relations

402-1 Minimum notice periods regarding operational changes ■C: Employment and Labor Relations
Occupational Health and Safety
103-1、2、3 Management Approach

■C: Material Issues

■C: Occupational Health and Safety

403-1 Workers representation in formal joint management-worker health and safety committees ■C: Occupational Health and Safety
403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

■C: Occupational Health and Safety

403-3 Workers with high incidence or high risk of diseases related to their occupation -
403-4 Health and safety topics covered in formal agreements with trade unions -
Training and Education
103-1、2、3 Management Approach

■C: Material Issues

■C: Fair Evaluation and Talent Development

404-1 Average hours of training per year per employee -
404-2 Programs for upgrading employee skills and transition assistance programs

■C: Fair Evaluation and Talent Development

■C: Diversity Promotion

404-3 Percentage of employees receiving regular performance and career development reviews

■C: Fair Evaluation and Talent Development

Diversity and Equal Opportunity
103-1、2、3 Management Approach

■C: Material Issues

■C: Diversity Promotion

■C: Respect for Human Rights

405-1 Diversity of governance bodies and employees

■IR: Corporate Governance

■IR: Integrated Report

■C: Diversity Promotion

405-2 Ratio of basic salary and remuneration of women to men -
Non-discrimination
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

406-1 Incidents of discrimination and corrective actions taken -
Freedom of Association and Collective Bargaining
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk -
Child Labor
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

■C: CSR Management in the Supply Chain

408-1 Operations and suppliers at significant risk for incidents of child labor -
Forced or Compulsory Labor
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

■C: CSR Management in the Supply Chain

409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor -
Security Practices
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

■C: CSR Management in the Supply Chain

410-1 Security personnel trained in human rights policies or procedures -
Rights of Indigenous Peoples
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

■C: CSR Management in the Supply Chain

411-1 Incidents of violations involving rights of indigenous peoples -
Human Rights Assessment
103-1、2、3 Management Approach

■C: Material Issues

■C: Respect for Human Rights

■C: CSR Management in the Supply Chain

412-1 Operations that have been subject to human rights reviews or impact assessments

■C: CSR Management

412-2 Employee training on human rights policies or procedures

■C: Respect for Human Rights

■C: Risk Management and Compliance

412-3 Significant investment agreements and contacts that include human rights clauses or that underwent human rights screening -
Local communities
103-1、2、3 Management Approach -
413-1 Operations with local community engagement, impact assessments, and development programs

■E: Environmental Audits

413-2 Operations with significant actual and potential negative impacts on local communities

■E: Soil and Groundwater Purification

Supplier Social Assessment
103-1、2、3 Management Approach

■C: Material Issues

■C: CSR Management in the Supply Chain

■C: Risk Management and Compliance

414-1 New suppliers that were screened using social criteria -
414-2 Negative social impacts in the supply chain and actions taken

■C: CSR Management in the Supply Chain

Public Policy
103-1、2、3 Management Approach -
415-1 Political contributions -
Customer Health and Safety
103-1、2、3 Management Approach

■C: Product Safety and Product Security

416-1 Assessment of the health and safety impacts of product and service categories

Data for this item has not been aggregated.

For information on this initiative, please refer to "Quality Control for Safety and Reliability."

■C: Quality Control for Safety and Reliability

416-2 Incidents of non-compliance concerning the health and safety impacts of products and services

■C: Product Safety and Product Security

■C: Risk Management and Compliance

Marketing and Labeling
103-1、2、3 Management Approach -
417-1 Requirements for product and service information and labeling -
417-2 Incidents of non-compliance concerning product and service information and labeling

■C: Product Safety and Product Security

■C: Risk Management and Compliance

417-3 Incidents of non-compliance concerning marketing communications

■C: Risk Management and Compliance

Customer Privacy
103-1、2、3 Management Approach

■C: Material Issues

■C: Risk Management and Compliance

■C: Enhancement of Customer Satisfaction

418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data ■C: Risk Management and Compliance
Socioeconomic Compliance
103-1、2、3 Management Approach -
419-1 Non-compliance with laws and regulations in the social and economic area -

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